1. Products

We make reasonable efforts to provide accurate product descriptions, images, pricing, options, and availability information.

Actual colors and appearance may vary slightly due to screen settings, photography, lighting, manufacturing variations, and other reasonable factors.

2. Orders

We reserve the right to refuse or cancel orders for legitimate reasons including product unavailability, pricing errors, payment authorization issues, suspected fraud, incorrect information, or shipping restrictions.

If we cancel an order that has already been paid, an appropriate refund will be arranged.

3. Pricing & Payment

Applicable product prices, discounts, shipping charges, and available payment methods will be displayed on the Website or during checkout.

4. Shipping

Orders are generally expected to be shipped and delivered within 10–15 business days, subject to applicable shipping conditions and circumstances.

Please review our Shipping & Delivery Policy for complete details.

5. Returns & Refunds

Eligible return requests must generally be submitted within 30 days of delivery.

Customers must contact service@colortly.com before returning any product to obtain the appropriate return address and instructions.

The business address displayed on our Website is not automatically the return address.

6. Intellectual Property

Website content owned or lawfully used by us may be protected by applicable intellectual property laws and may not be commercially reproduced or distributed without authorization.

7. Prohibited Use

You may not use our Website for fraudulent or unlawful purposes, interfere with Website security, attempt unauthorized access, introduce harmful code, or misuse our ordering or refund systems.

8. Contact Information

Square
2 Railroad Avenue
New Castle, Delaware 19720
United States

Email: service@colortly.com
Phone: +1 (302) 677-5861